All locks have 1-2 inches of loose hair at the top, no matter what. There’s no way to fix it, and there’s nothing wrong with it! If you would like photos and more information, check out our “roots” tag:
If you peruse about there and don’t find information that seems to correspond with your situation, please let us know by sending us another ask or submitting a photo to us. We’d love to help.
Have a nice day,